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I bought a ticket but did not receive it, can you help me?

Contact us on, please indicate the name, last name & email of the person purchasing the tickets

Problems buying tickets?

Please contact our official ticket provider Paylogic from link below

Can I cancel my ticket or get a refund?

This is not possible, tickets are non refundable


What are the opening times of the festival?

8th & 9th December 2023, at MFCC

18:00 – 04:00


Where is the festival being held?

The location of the festival is MFCC

What is the minimum age of entry?

Minimum age of entry is 17 years, you will be asked to present a valid photo ID upon entry.

How can we help you?

I have another question how can I contact you?

If you have any other question or require further assistance contact us on